1. Introduction
Biochemazone™ (“Company”, “we”, “our”, “us”) is committed to protecting your privacy in compliance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023.
By using this website, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect
We may collect the following information:
  • Full Name
  • Company / Institution Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • GST Number (if applicable)
  • Order Details
  • IP Address
  • Device and Browser Information
Payment Information
Payments are securely processed through authorized third-party payment gateways such as Razorpay.
We do not store credit/debit card numbers, UPI details, or banking credentials.

3. Legal Basis for Processing
We collect and process personal data:
  • With your consent
  • To fulfill contractual obligations (order processing)
  • To comply with legal requirements

You may withdraw your consent at any time by contacting us.


4. Purpose of Data Collection
We use your information to:
  • Process and fulfill orders
  • Verify business or research credentials
  • Provide customer support
  • Send invoices and order updates
  • Improve website functionality
  • Comply with legal and regulatory obligations

We do not sell your personal data.

5. Data Sharing
We may share your information with:

  • Payment gateway providers
  • Courier and logistics partners
  • IT and hosting service providers
  • Government or legal authorities (if required by law)

All third parties are required to maintain confidentiality.

6. Data Retention
We retain personal information only as long as necessary:

  • For order fulfillment
  • For tax and accounting compliance
  • As required under applicable law

After this period, data is securely deleted or anonymized.


7. User Rights (Under DPDP Act 2023)
You have the right to:
  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent
  • File a grievance regarding misuse of data

To exercise these rights, contact us at info@biochemazone.in.


8. Product Compliance & Age Restriction
Biochemazone™ supplies research chemicals strictly for:
  • Laboratory use
  • Industrial use
  • Research purposes only
Our products are NOT intended for:
  • Human consumption
  • Medical or diagnostic use
By purchasing from this website, you confirm that:
  • You are at least 18 years old
  • You are legally authorized to purchase and handle such materials
  • You will use products in compliance with applicable laws
9. Cookies
We use cookies to improve website performance and user experience.
You may disable cookies through your browser settings.

10. Data Security
We implement reasonable technical and organizational safeguards to protect your personal data.However, no online transmission is completely secure. We cannot guarantee absolute security.

11. Limitation of Liability
Biochemazone™ shall not be liable for:
  • Unauthorized access due to cyber-attacks beyond reasonable control
  • Misuse of products after delivery
  • Improper storage or handling by the purchaser
12. Grievance Officer
For privacy concerns:
Email: info@chemazone.in
Response Time: Within 7 working days
13. Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised Effective Date.

14. Consent

By using this website, you agree to this Privacy Policy.